A Control Panel is a web-based interface where you can manage various aspects of your online presence. As an example, you may create or modify website files, create and check e-mails, handle databases, check visitor statistics and so on. Those things are performed via buttons and menus inside a web browser and the CP could also be called ‘back office’, i.e. the admin area associated with your Internet hosting account. Most of the Control Panels out there will enable you to manage all hosting-related matters, but you'll often require a different system to handle payments or to get a new domain in case the company offers domain registrations. With respect to the platform they utilize, you can be able to use the billing account to open a support ticket to ask a question or to diagnose an issue also, or you might have to employ a 3rd system.