Installation and Troubleshooting
Find what the Installation & Troubleshooting attribute made available together with the Virtual Private Servers and the dedicated servers includes.
One of the usual reasons to get a hosting server of your own is that you shall have complete control over the software environment and you may install anything you'd like. This will enable you to run programs which require particular software in order to be present on the machine, which isn't possible with a shared Internet hosting server in which you can install software only in the account, but not on a root level. If you're not very familiar with such matters, however, you may face problems as managing a hosting server of your own differs from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, thus our admins will be able to handle different tasks which should be done or can resolve various problems that you might come across.
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Installation and Troubleshooting in Dedicated Hosting
You can add the upgrade to any of the
Linux dedicated hosting that we offer at any time that you need it. In case you need some custom work from our administrators just after your server is ready, you may order the upgrade during the server signup process, or if you need something to be executed later, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes an hour of work from our admins on your server, so in case you experience any issues to install a third-party software or some app gives errors and doesn't work the way it ought to, our professionals can aid you in a very timely manner. If a task takes less than 60 minutes, the remaining time will be available for future tasks and you shall be able to see it in the billing area. This upgrade is perfect in case you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it provides.