When your website hosting company offers live chat support, you can talk to a representative in real-time and learn helpful information or get a problem resolved timely. The advantage of using chat rather than calling to talk with a live person is that you need only a computer with Internet connection, which means that you won't pay any fees when you're in a different state or country. Furthermore, it is a lot quicker to copy and paste details for example domains, usernames or error messages in other words details that are sometimes hard to share with the other side on the telephone. The live chat is also a considerably faster solution to contact your web hosting provider's support team compared to using a ticketing system. Last, but not least, in case some situation needs a bit more time to be resolved, you are able to do something else while you wait for guidance on the live chat, so you will not waste time - something that is impossible in case you are on the phone.
Live Chat Support in Shared Website Hosting
As a part of the support services that we offer for all of our Linux shared website hosting, we've live chat support which is online all the time, even on holidays. You can contact us regardless of whether you already have an account or not, since we can support you with almost anything, ranging from providing you with basic information about our solutions if you aren't our customer yet and you are thinking about purchasing one of our plans, to helping you with installing an e-mail account in an e-mail client. A part of the problems are more complicated and time-consuming, therefore you will have to employ the ticketing system that is incorporated into the Hepsia hosting Control Panel, but we can save you precious time and help you in real time on the live chat for quite a few things.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support as standard with our services, so that whenever you have any kind of questions regarding our Linux semi-dedicated hosting, you are able to get in touch with our customer support team anytime no matter if you've already obtained your account or not. In general, the chat service is intended for pre-sales, billing and common questions and difficulties, yet we are able to assist you with a lot of tech questions as well. We can help you choose the ideal plan for your web sites in case you do not have an account yet, we can answer all of the billing questions or issues you have or we can assist you with installing your new email address on your PC or smartphone - all of this will be done in a timely manner because our live chat service is online all day long, every single day. No matter when you require support, you are able to speak to a representative and save considerable time.