Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service team is qualified to instantly attend to all our Linux shared website hosting users’ questions and help demands. Via our ticketing system, you’ll be able to send your inquiry and a support crew fellow member is going to return to you in less than max sixty minutes. In actual fact, practice proves that the common reaction time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to email us 24x7x365 with any concern you could have regarding our offerings. We have now professionals on duty everyday to provide support every time required. You can use the ticket system or drop an email at any time, or grab the telephone or use the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel has a broad know–how base which is built into all sections. In each area, you’ll find a Help control key that will load for you a variety of step–by–step guides on how to use a particular element or perform a particular action. Additionally, we have created information online videos so that you can get a better idea of the Control Panel’s interface.