1 hour ticket response
Quick support is our leading responsibility and that’s why we’ve got a team of skilled support engineers who are prepared to offer a prompt reply to any question that you may possibly have. Simply open your client support ticket from the Website Control Panel and we’ll reply within sixty minutes at the latest. As a matter of fact, we work hard and aim for a twenty–minute support ticket response time.
A Premium–Quality Customer Support Service
Each member of our help desk team has several years of experience in the Linux shared website hosting realm and most of them have been with us for at least 5 years. They all are eager to answer all your requests in the most competent way possible.
An Easy–to–Navigate Help Section
To help you get a quick suggestion on how you can use a given service, we have implemented a very intuitive Help section in our Website Control Panel. You can browse through a vast collection of web hosting account administration articles and website management articles, take a peek at our F.A.Q. database or watch our educational video tutorials.